Privacy policy.

We may collect the name, phone number, and email address you provide when you contact Cuttone Health, request information, book a call, or ask for care. We may also receive call and SMS metadata, such as the phone number used, date and time, delivery status, and whether a message was sent or received.

Please do not include medical history, symptoms, medications, diagnoses, or other protected health information in a website form, email, or text message. The website request form is limited to service, name, email, phone, and contact consent.

When you use this website, we may also receive limited technical and usage information, such as the page viewed, browser, device type, and approximate region, to understand site performance. We do not use website analytics to collect medical information.

We use this information to respond to requests, arrange a call, provide booking information, share office hours or address details, confirm an appointment, return a callback, operate the website, and protect the security of our services.

Cuttone Health uses SMS only for transactional customer care after you provide verbal opt-in during a live phone call. Messages may relate to a Jane booking link, office address or hours, appointment confirmation, or a callback. This is not a marketing or promotional SMS program.

After you opt in verbally on a live call, you may receive up to 8 messages per month related to booking, hours, address, appointment confirmation, or callback.

Message and data rates may apply.

You can opt out at any time by texting STOP. Text HELP for help. Opting out stops future SMS customer-care messages, except for a message needed to confirm your request to stop.

We do NOT share mobile numbers with third parties or affiliates for their marketing.

Full program details and the opt-in script are published on our SMS Program page.

We do not sell or rent personal information. We may share information with service providers that help us operate scheduling, email, communications, hosting, security, or the website, only for those services and subject to appropriate obligations. We do not share mobile numbers with third parties or affiliates for their marketing.

We retain information only as long as reasonably needed for the purposes described here, legal obligations, safety, dispute resolution, and recordkeeping. To ask a privacy question or request access or correction, contact us at patientsuccess@cuttonehealth.com.

Text messages and this website are not for emergencies. If you may be experiencing a life-threatening emergency, call 911 or go to the nearest emergency room. Do not send medical details by text or through the website.