Cuttone Health · Legal

Text Message (SMS) Program.

How Cuttone Health uses text messages for customer care, and how you opt in.

CUTTONE HEALTH, DR. LUCIA CUTTONE, DNP, MBA, APRN, AGPCNP-BC, LLC

Website: https://www.cuttonehealth.com
Practice location: 34 Central Ave, Madison, NJ 07940
Contact: patientsuccess@cuttonehealth.com · (862) 701-9391
Effective date: September 2, 2026

Program description

Cuttone Health, Dr. Lucia Cuttone, DNP, MBA, APRN, AGPCNP-BC, LLC ("Cuttone Health") sends transactional customer-care text messages from (862) 701-9391 only to callers who ask for them. Message frequency varies. Messages may include a Jane online booking link, our office address or hours, an appointment confirmation, or callback details you requested. This is not a marketing or promotional program. No purchase is required.

How you opt in (verbal consent on a live call)

When you call (862) 701-9391 and ask for booking, address, hours, or callback information, our receptionist will ask for your consent before texting. The receptionist reads this exact script:

"Want me to text that link to the number you're calling from? It'd be a text from Cuttone Health. Message frequency varies, message and data rates may apply, and you can reply STOP anytime. Our privacy policy is at cuttonehealth.com/privacy."

A text is sent only after you clearly say yes. Your consent and the call recording are retained as proof of opt-in.

Web opt-in

Message frequency and cost

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt out and help

Text STOP to (862) 701-9391 at any time to stop receiving messages; you will get one final confirmation message. Text HELP for help, email patientsuccess@cuttonehealth.com, or call (862) 701-9391.

Privacy

We do not share mobile numbers or SMS consent with third parties or affiliates for their marketing purposes. See our Privacy Policy and Terms of Service. Do not send medical details by text; text messages are not for emergencies, call 911.

Opt-in evidence

Sample call transcript, verbal opt-in

Caller

"Can you send me the booking link?"

Receptionist

"Want me to text that link to the number you're calling from? It'd be a text from Cuttone Health. Message frequency varies, message and data rates may apply, and you can reply STOP anytime. Our privacy policy is at cuttonehealth.com/privacy."

Caller

"Yes"

Receptionist

"Great, I'm sending that now."

Screenshot: Get Started form, optional SMS consent checkbox
Get Started form: optional SMS consent checkbox
Screenshot: SMS Program web opt-in form
SMS Program page: web opt-in form